Legal
Delete your data
Last updated: 11 November 2026
You can ask us to delete the personal data we hold about you at any time. It is free, and you do not have to give a reason.
How to ask
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Send us a request
Email [[email protected]] with the subject “Delete my data”, or simply write “Delete my data” to us in Messenger or Telegram.
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Tell us who you are
Say which of our Facebook Pages or Telegram bots you talked to and your name or username there. If you write from that same account, nothing else is needed. If you email us, we may ask you to confirm from that account, so that nobody else can delete your data.
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We delete it and confirm
We delete your data within 30 days, usually much sooner, and let you know when it is done.
What we delete
- your profile details: name, username, profile photo and language;
- our whole conversation, including files you sent;
- the answers you gave our assistant, such as a phone number or email address;
- your subscription status, the links and buttons you opened, promo codes issued to you, and partner link identifiers.
We keep only what the law requires us to keep, for as long as it requires, and a short note that we carried out your request.
What happens next
Our bots will no longer recognise you. If you message us again later, it starts as a new conversation.
The copy in your app
Messenger and Telegram keep your own copy of the conversation. To remove it, delete the conversation in the app. If you only want to stop receiving our messages, block the bot.
More on how we handle your data is in our Privacy Policy.